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Warranty Policy

Defects:

Water Concepts products are warranted to the purchaser against defective materials and workmanship.  Warranty is valid only when the product is used under normal conditions and in accordance with operating limitations and prescribed maintenance and calibration procedures.


What’s Covered:

We will cover repair parts and labour, or replacement at the option of Water Concepts.  Return shipping charges are the responsibility of the purchaser.


Length of Warranty:

3 years from date of purchase: TDS-3, TDS-4

2 years from date of purchase: TDS-EZ

1 year from date of purchase: ORP-200, PH-200, COM-100, DM-1SM-1, PS-100, FM-1, AP-1, AP-2, CIC-152, pH-80, Colorimeters, 

6 months from date of purchase: Checkers

Imprinted Expiry Date: Test Strips, Reagents, and Solutions

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